Helsinki and Heathrow to Melksham - Saturday
I had, mentally, ruled out Saturday for anything more that a day of travelling from Helsinki to Melksham; a good job too as I could - all too easily - have been frustrated many times along the way.
The day started well - indeed the Finnish leg was enjoyable, with a chance to see Helsinki (pictures) sandwiched between a trouble-free Metro ride in from the suburb where we had spend the week, and a comfortable bus ride - no wait, no queue, out to the airport. There's even a left luggage facility as the station that isn't so tied up with security that you wonder why you had bothered for a few hours. And Finnair checked us in excellently, easily through and onto the flight. We were glad not to be on the BA flight that was scheduled out earlier - 07:45 - as it didn't leave until 13:15.
Heathrow, Terminal one, Baggage - what a zoo! We waited over an hour for our luggage, with (at times) up to 10 other flights also on "wait". I think our flight was especially bad - we were told that baggage couldn't be got off due to a technical problem, but still the business class travellers got theirs in about half the time. Odd, that ;-)
Heathrow to Melksham by public transport isn't great - coach to Chippenham and bus on home is about the best when you're flying in and can't rely on timing. If you're really delayed, you might just get the 18:45 direct bus in the evening.
A Spring Saturday, a week after Easter with crowds returning from Holidays, so how was the ticket desk staffed?
Yes, you're right - queue control barriers and too few staff to handle the crowds, who clearly WERE expected.
The Bath bus, good on the operator, HAD been doubled up, with a second coach layed on and the two drivers sorting Swindon passengers on to one and passengers for other destinations onto the second bus. Loading, though, was less than efficient with the driver of our (non-Swindon) bus taking each individual he checked in arouns the back of the bus, one by one, to load their luggage, and the coach left some 15 to 20 minutes late. An extra stop at Membury services (I don't know why - I've never had it happen before) added a few minutes and, to my suprise, the bus still went through Swindon even though all the passengers had been sorted ahead of time. A straight "drive through" of course, even down to driving straight in to one end of the bus station and out of the other - but what a wasted opportunity to sensibly make up some time.
Chippenham, and we spotted the 234 heading on its loop up to the station as we drove into the town. "Oh - excellent - he'll be back past the bus stop in a couple of minutes". We unloaded our case, thanked our driver, and hailed the 234 as he returned ... and STRAIGHT PAST he drove.
Now - I know the evening 234 service is subsidised by Wiltshire County Council, and I do know that the operator puts profit before passengers ... but you would have thought that the driver would have stopped (at the bus stop!), wouldn't you? Well - he didn't. The bus appeared to be empty and perhaps he couldn't be bothered.
We caught a taxi from the rank just a few yards away; by this point, I was less than inclined to wait a further 90 minutes or so for a bus that *might* stop next time, and we had an absurdly un-green and inefficient journey in a taxi that passed the bus we should have been on as he turned into Lacock.
So why wasn't the transport system able to transfer us from one service to the other neatly in Chippenham? Lack of joined up thinking between operators? No - that's not the case. Our National Express Coach was operated, I kid you not, by the First group. And the 234 bus was also operated by First. I suspect from exactly the same depot. Ah - "Shareholders First" - of course ...
Written 2007-04-15 09:43:16
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Welcome to News and Views Welcome to News and Views The story so far Looking slightly wider Don't let this become history! Meeting, 20th September - getting nervous Encouraging traffic not just warm words Official (Government) view ... and I agree Excursion! Don't believe everything you hear Old pictures. Not to be repeated event Meeting! Great meeting but just a start. 35% Growth in one year - Melksham ticket statistics Swindon to Trowbridge Regularity, Reliability, Realistic connections Core meeting Didn't you read page 52 of web document? An easy timetable - Melksham to Chippenham and Swindon Would this government close a station completely? Quotes from Government Tuesday, 18th October - Kiss and Ride day Six NEW factors why the TransWilts train that serves Melksham should be enhanced and not cut And more train users ... 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Greater Western Franchise awarded First Group - First answer on Melksham First specific Melksham rumour ... Virtually no service - or excellent service. Request the latter. Should badgers be culled? Melksham rail traffic up 33% in 3 months Upside Down Every journey has a story New fares from 2nd January 2006 No final decision yet Even new stations don't always survive A comparison across the world Christmas service - unrequired, or just unprovided? Update New year, 2006 Bustitution - buses for trains on Saturdays and Sundays New Sign The Meeting Season Reply from MD of First Great Western Wilts County Council could save the Melksham / Transwilts train What does First pay the government for Greater Western? Railway statistics and Melksham comparisons - how do we stand? Winners and losers in the Devizes constituency First want to hear your aspirations Repeat - PLEASE write in with your aspirations Were they purchasing votes? Current status ... Further threats Keep watching - coming to the boil! Recent Correspondence From my postbag ... Timetable consultation coming up Waiting, with baited breath Meeting with a local MP Today or tomorrow Draft Timetable is here Out with the old users, in with the new On the 05:52 this morning Background and opinion Draft timetables (continued) Three and a half answers out of 4 A week is a long time Roger Jones answers 5 months later! Safer current trains - the 06:56, 07:45 and 18:09 INPUTS NEEDED by 8th March Meetings and Consultation Responses A whole pile of responses Ploughing back OUR money, not theirs. New pages and information On supporting other campaigns ... Not just the TransWilts and Melksham ... Service failure looses more customers The Waiting Game Real time train monitoring Someone can't wait! High emotion UPDATE - new timetables An update - BAD, BAD news for Melksham ... First - transforming travel Constituency Changes Southampton to Westbury RESTORED Friday, 21st, Trowbridge Meeting, Friday 21st Celebrating a closure Meeting, tonight Friday's meeting What SWPTUF says Meeting, 21st - notes Parliamentary Debate, 25th April First back down or buses too. Diary Date - 12th May Waverley RailFuture meeting today RailFuture meeting - some gems First way to get rid of customers? Friday meeting - invite and details It gets worse Every so often, stop and look Bus service costs 25 pounds per passenger to run? Carrying fresh air around? Home soon. Put yourself in their shoes Lies, damned lies and statistics Our battle .... ... is part of a planned war Political pressure - press release How to catch the 18:48 from Chippenham - the DfT suggests Internet connection issues Selling off any possibility of improvement Letter from Derek Twigg Important but not refreshing meeting Welcome for Michael Ancram and Chris Grayling Visit by Chris Grayling and Michael Ancram Friday, 7th July - Melksham Rail future - the First Alternative Pivotal decison - to grow or to strangle? Bad news coming? In praise of estate agents Press Release - Open Access operator negotiations Open Access case strengthened A desire for honesty Flowers for Melksham. Flowers at Melksham. Has our publicity reached the right people? One year on A year on - an empty bank holiday Bus connections to Melksham from Chippenham Is this train used? If its working well, change it so it doesnt. 20% service cut = 40% traffic cut? 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Asking for the political and part views Gordon Dodge, Rest in Peace An update The way forward - improved service and improved station A roundup from a MELKSHAM perspective Update being updated! News Roundup - a LOT is happening Diary notes New faces - mayors and chairs. We have another hill to climb Radio - tomorrow morning? Weymouth, Poor Provisional, and Sunday A Comparison - travel in the USA by train The Ghost Train, Purton How to fill platforms, and railway company coffers too! FSB - North and West Wilts Commitee - Federation of Small Businesses Frustrated but not depairing Front page update Comment on December timetables A First to Stagecoach comparison Does the new man want to play hard? And the week ends with two more cancellations! Comparing a Wiltshire town with a Norfolk one Commutes are longer, and in the west we may know why Campaigning Mantra - Philosophy behind the case 30 late, and a bus not a train .... Staffing-go-round - but the campaigners carry on Rail user groups do NOT represent rail users? Cancellations, Changes and Crass Christmas First Great Western's Melksham service branded "a disgrace" A pile of 160 train tickets for tomorrow Santa Claus spotted at Swindon Station TransWilts trains ceased a year ago. Lets look forward Trains to and from Melksham - Timetable from Dec07 to May08 Happy Christmas everyone! How have trains being doing in the last 48 hours? Asda - an opportunity that can be used or squandered Another slap in the face from First Great Western On truthfully advertising the case Fare Strike Day Comparing a different part of the country Where has our train gone? Want to comment? You're welcome on the forum An unusual journey for me - some observations Milk producers Meeting Season The heart says "public transport", the head forces car Not a Swiss clock railway this morning Senseless service - could become sensible Terminal 5 - a portent for the Olympics? Loss of train - loss of job Population growth, but congested roads Road - busy ... railway - no trains, so no users One long journey ends and another begins Campaign update - news for December 08 / 09 / 10 / 11 ... Preserved Railways - a look forward Spring 2009 Campaign update
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