Save the Melksham Train
Archived Save the Train forum articles - 2005 to 2010. See below
Passenger Complaints Rise By 15% - 3358/6784
Written by Lee on Friday, 10th August 2007

Concern about rail ticket prices and bus driver behaviour contributed to a 15% rise in complaints made to a London passenger watchdog (link below.)

Of 1,748 complaints dealt with by London TravelWatch in the past year , rail fare increases and ticket restrictions prompted most concern.

Chairman Brian Cooke said staff conduct on buses "continues to be a problem".

An Association of Train Operating Companies spokesman said many "cheap" rail tickets were available in advance.

An inside view on fare policy can be found in the link below.

But Mr Cooke said rail passengers remain concerned about getting value for money from their tickets.

"The large premiums that train companies in the London area are now paying the government for the franchise is a cause for concern," he said.

"These premiums are much larger in the London area, where over 70% of all national rail journeys take place. Londoners are getting fed up with effectively paying more for their tickets, and subsidising loss-making lines elsewhere."

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Save the Train was the campaign to bring an approriate train service back to and through Melksham.

Most big contributors are still around writing at the Coffee shop forum where new members are very welcome.

The train has been saved - sort of - we have stepped back up from an unusable service to a poorish one but it's doing very well. We did that through setting up the TransWilts Community Rail Partnership. That fulfilled its early objectives; it has been taken over by local and regional government types who are now doing medium and long term work. The team from this forun can also be found at the Melksham Rail User Group (which was the Melksham Rail Development Group at the time these articles were written and we had no users.

We mustn't loose sight, though, that the train service remains poor and needs our community support in marketing and campaigning to keep it going in a positive direction ... and all the more so when we're expecting to find a different normallity once we get out of the Coronavirus Pandemic and head for zero carbon via the climate crisis. Yes, it's saved ... it's now a key community facility ... the need for enhancement and the strong and near-universal local support remain, and the rail industry and goverment remain slow to move and provide the enhancements even to level us up with other towns. Please support the Melksham Rail User Group - now very much in partnership rather than protest with the rail industry and local government, including GWR, TransWilts and unitary and town councils. And please use the trains and buses, and cycle and walk when you can.

-- Graham Ellis, (webmaster), February 2021

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