|Archived Save the Train forum articles - 2005 to 2010. See below
Value Of Rail Travel 'At New Low' - 2483/5547
Written by Lee on Tuesday, 5th June 2007
Only 40% of rail passengers feel they get good value for money from their train operator , according to a survey (link below.)
The figure is an all-time low , says Passenger Focus who questioned more than 25,000 train customers.
The worst results were on major commuter lines like First Great Western and First Capital Connect where satisfaction dropped by 6% and 5% respectively.
Re: Value Of Rail Travel 'At New Low' - 2483/5558
Written by Lee on Wednesday, 6th June 2007
FirstGroup PLC has apologised to passengers after the survey showed satisfaction with two of its franchises had slumped (links below.)
FirstGroup said in a statement that it was sorry for failing to provide expected levels of service on First Great Western (FGW) and First Capital Connect (FCC.)
There are some interesting comments in reply to the article contained in the link below.
link to index of articles
Save the Train was the campaign to bring an approriate train service back to and through Melksham.
Most big contributors are still around writing at the Coffee shop forum where new members are very welcome.
The train has been saved - sort of - we have stepped back up from an unusable service to a poorish one but it's doing very well. We did that through setting up the TransWilts Community Rail Partnership. That fulfilled its early objectives; it has been taken over by local and regional government types who are now doing medium and long term work. The team from this forun can also be found at the Melksham Rail User Group (which was the Melksham Rail Development Group at the time these articles were written and we had no users.
We mustn't loose sight, though, that the train service remains poor and needs our community support in marketing and campaigning to keep it going in a positive direction ... and all the more so when we're expecting to find a different normallity once we get out of the Coronavirus Pandemic and head for zero carbon via the climate crisis. Yes, it's saved ... it's now a key community facility ... the need for enhancement and the strong and near-universal local support remain, and the rail industry and goverment remain slow to move and provide the enhancements even to level us up with other towns. Please support the Melksham Rail User Group - now very much in partnership rather than protest with the rail industry and local government, including GWR, TransWilts and unitary and town councils. And please use the trains and buses, and cycle and walk when you can.
-- Graham Ellis, (webmaster), February 2021
Letter to DfT
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