|Archived Save the Train forum articles - 2005 to 2010. See below
FGW Customer panel - 1185/3382
Written by admin (Graham Ellis) on Wednesday, 24th January 2007
From AlexN ...
[quote]He tries his best and feeds back to us what he can, but I feel that we are just not being listened to.[/quote]
The FGW customer panel is a group of regular travellers appointed by FGW to represent passengers on their line / in their area.
Re: FGW Customer panel - 1185/3943
Written by Sion Bretton on Thursday, 15th February 2007
Who is our represetative.
I throught it was Ed (gets on at Chippenham to Bristol)
Re: FGW Customer panel - 1185/3947
Written by admin (Graham Ellis) on Friday, 16th February 2007
It's arranged by groups of stations rather than by services - typically groups of stations in the same area rather than groups served by the same trains.
Ed Saunders covers Chippenham, Bath, Oldfield Park and Keynsham.
Quentin Stanton covers Swindon (and no other stations)
Roger Newman covers Bruton, Frome, Dilton Marsh, Warminster, Westbury, Trowbridge, Bradford-on-Avon, Avoncliff, Freshford, Melksham
I appreciate the need to keep the panel size within bounds - although I'm sure that the splitting into 3 panels which are "East", "Central" and "West" has helped - but I do wonder if, with the best will in the world, the members can provide the knowledgable attention to the travellers from stations served only by trains they don't even travel on.
P.S. Peter Reader covers Salisbury and stations to Southampton and Cosham, and John Scott who sits on a different panel (East) covers Stations beyond Cosham to Brighton, including those on Portsmouth Island. Chris Corbin, who sits on the West panel, covers Castle Cary to Weymouth.
link to index of articles
Save the Train was the campaign to bring an approriate train service back to and through Melksham.
Most big contributors are still around writing at the Coffee shop forum where new members are very welcome.
The train has been saved - sort of - we have stepped back up from an unusable service to a poorish one but it's doing very well. We did that through setting up the TransWilts Community Rail Partnership. That fulfilled its early objectives; it has been taken over by local and regional government types who are now doing medium and long term work. The team from this forun can also be found at the Melksham Rail User Group (which was the Melksham Rail Development Group at the time these articles were written and we had no users.
We mustn't loose sight, though, that the train service remains poor and needs our community support in marketing and campaigning to keep it going in a positive direction ... and all the more so when we're expecting to find a different normallity once we get out of the Coronavirus Pandemic and head for zero carbon via the climate crisis. Yes, it's saved ... it's now a key community facility ... the need for enhancement and the strong and near-universal local support remain, and the rail industry and goverment remain slow to move and provide the enhancements even to level us up with other towns. Please support the Melksham Rail User Group - now very much in partnership rather than protest with the rail industry and local government, including GWR, TransWilts and unitary and town councils. And please use the trains and buses, and cycle and walk when you can.
-- Graham Ellis, (webmaster), February 2021
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